Store Spotlight: North Las Vegas

There’s nothing more reassuring than getting in your vehicle every morning, turning the key in the ignition and hearing the hum of the engine. It’s almost like soothing music helping to get you in the right frame of mind to take on the rest of your day. That’s probably why few things are as frustrating as not being able to count on your car, truck or SUV to give you that reassurance. Here at Sun Auto Service, in North Las Vegas, our experienced team of ASE-certified technicians stand ready to get your vehicle back to providing the reliability you’ve become accustomed to.

The Best Service at the Best Price

There are plenty of people out there telling you if you want the absolute best in auto repair and maintenance, you have to go to a dealership. The trouble is, the cost to do so can be astronomical. This may have you thinking that unless you’re willing to break the bank to pay for your repairs, you’re left with receiving subpar service. However, that’s not the case when you come to us. We pride ourselves on our reputation for offering dealership-quality service at a reasonable price.

Work Done Right the First Time

At Sun Auto Service, we hope you become a lifelong customer because you know that every time you bring your vehicle into our service center here on Craig Road, you’ll leave knowing that you can count on the work that we’ve done. Of course, every auto repair shop says the same thing, so how are you to know if we can actually deliver on that promise?

It’s simple: Just put us to the test. We have every confidence in saying that the skills and experience of our team are second to none. It’s that collective talent that allows us to offer such a wide range of services. We can handle almost any complex job that you throw at us, including work as extensive as brake replacement, engine and air conditioning system repair, and even transmission overhauls. Our technicians have been trained and certified to the highest auto industry standards, which allow us to do the job right the first time, every time.

Ready to Handle Any Job

Don’t know exactly what’s wrong with your vehicle? You’re not alone. Every car, truck, and SUV driving on Las Vegas roads today are complex networks of various component systems. A small problem with any of those systems can render your vehicle virtually inoperable. Fortunately, our service center is equipped with the most advanced diagnostic equipment, which allows us to conduct a thorough inspection on your vehicle in order to determine exactly what the problem is. Once the issue has been identified, we’ll get to work fixing it as quickly as possible. At the same time, you can trust our team to not cut corners. The relief seen on your face when you drive away in your newly repaired vehicle is the true measure of your satisfaction with our work.

While you can certainly trust us to handle your major automotive repairs, it’s always better to not have to need them in the first place. Regular vehicle maintenance can make this happen. Staying on top of services such as oil changes, fluid flushes, alignment adjustments and emissions testing can consistently keep your car, truck or SUV performing optimally. Don’t think that you can only get such services at a dealership; our technicians are capable of handling every aspect of your vehicle’s maintenance. Simply consult your vehicle owner’s manual to see what services are recommended at what stage of your vehicle’s lifetime. We’re also happy to provide any guidance and advice that we can.

Meet Our Store Manager

If the abilities of our team here at Sun Auto Service in North Las Vegas truly do sound extraordinary, it’s because we have an equally extraordinary manager leading that location. Manager Jesse Rivera has excelled in guiding our efforts here for several years. We’re pleased to give you the chance to get to know this consummate professional:

Question:How long have you been in the automotive repair industry?

Answer: I’ve been in the industry since I was 16 years old. I started out as a General Service technician and worked my way up to full technician, then sales advisor, service manager and finally store manager.

Q: How did you get your start?

A: I started out at my family’s tire shop doing warehousing and customer wheel work. I moved on from the family business to find my own path when I was 18 years old.

Q:What’s your favorite auto repair to complete?

A: Any repair that gets my customers back on the road in a timely manner.

Q:What’s your favorite type of vehicle to make repairs on?

A: I don’t really have a preference; I just enjoy problem-solving and helping people, so repairing vehicles is an incredible opportunity to do that on a daily basis.

Q:What are the qualities a Sun Auto Service technician possesses?

A: Fast, efficient and knowledgeable are the primary traits all of our technicians possess, as well as being motivated and helpful.

Q:What type of training do your technicians need to complete? What’s included in this training?

A: All of our technicians are ASE certified and/or dealership certified in specific fields. No matter what the repair or vehicle, our technicians have the training and know-how to get our customers back on the road.

Q:What’s the most commonly asked question you get about automotive repair?

A: How long is it going to take? We here at Sun Auto, understand that our customers have a busy schedule, and we do our best to provide timely repairs that coincide with those schedules.

Q:If you could dismiss one myth about automotive maintenance/repair, what would that be?

A: The honesty and integrity of our industry. The industry as a whole has had a perception of dishonestly in years past. We, as auto service professionals, constantly have to display the utmost honesty and transparency when explaining and performing repairs. I’m happy to be a part of a company that takes the extra effort to make that the basis of our culture.

Q:What is your favorite part of the job? Your favorite part about working for Sun Auto Service?

A: The people. All the way from our customers to our fellow employees and extending out to our excellent providers and business partners. It’s a pleasure to be part of the Sun Auto Service family.

Q:What’s the number one tip you would provide to car owners about maintaining their vehicles?

A: Do it. Maintenance is the most overlooked aspect of vehicle ownership. It is also the most important. It is our job to inform and educate our customers on the importance of maintenance and the advantages attached to being proactive.

Come on Down and See Us

There you have it. Jesse and the rest of our expert staff are truly dedicated to keeping your car, truck, or SUV on the road where it belongs. We invite you to join our family of customers and allow us to help your vehicle deliver on its promised reliability. To learn more about all of the services we offer, schedule an appointment to come see us here at 1055 W Craig Road, or call us anytime at 702.529.2701.