Outside of the hustle and bustle that Las Vegas is known for is the beautiful, mountainous city of Henderson, Nevada. It’s one of the best cities to live in in America by Bloomberg Businessweek and is ranked as one of the safest cities in the U.S. It’s also the home to two of our Sun Auto Service locations. Today, we’re meeting with Robert Head who’s the head of our location on South Stephanie Street in Henderson. He shares his fondness of the automotive service industry and how he got his start at such a young age.
How long have you been in the automotive repair industry?
I’ve been in and around this industry for most my life. My grandpa and then my father owned a repair facility in Ohio that I grew up in and around.
How did you get your start?
At my dad and grandpa’s shop.
What’s your favorite auto repair to complete?
This may sound silly but my favorite repair to take care of for a guest is…whatever they come in for that leaves them feeling more assured that their vehicle is safe and sound for them, no matter where they need to go.
What’s your favorite type of vehicle to make repairs on?
I am a true “motor head” so if I must pick one, I’d say I enjoy working on the classics the most. Nothing beats an old school hot rod!
What are the qualities a Sun Auto Service Technician possesses?
Since I have been here the qualities that I see the most are integrity and honest work. Doing what only needs to be done to take care of the guest.
What type of training do your technicians need to complete? What’s included in this training?
Training with our technicians is an ongoing course that never ends. Every year vehicles come out with new technology and advancements, which means our technicians’ training is never-ending. We send them to the most up-to-date training classes, so that we can remain the best in the industry.
What’s the most commonly asked question you get about automotive repair?
The question I get asked the most is, what can we handle and not handle. Our technicians are qualified to work on all makes, models, and years. We have a great team of technicians that share their knowledge collectively.
If you could dismiss one myth about automotive maintenance/repair, what would that be?
I would compare this industry to going to the doctor. Everyone needs to do it but it’s not everyone’s favorite thing to do. Coming to a vehicle repair shop can be a daunting task, but it doesn’t have to be! (That’s what we’re here for!) The one thing or myth that I wish I could change and have worked hard over the years is that we are only here to help--not to sell unnecessary repairs or service. Honesty is a key part of this business and means a lot to me.
What is your favorite part of the job? Your favorite part about working for Sun Auto Service?
I love to meet new people from different walks of life. Each person has a new story.
What’s the number one tip you would provide to car owners about maintaining their vehicle?
Maintenance is like exercise. We know we need to do it, however not everyone likes to do so. If you do, you will feel so much better and so will your vehicle.
Honest, quality repair and maintenance in Henderson, Nevada, is easy when you choose Sun Auto Service. We’re here to make sure your vehicle stays in perfect health for miles and miles by providing the same kind of service you’d expect from the local dealership--at a competitive price! Our auto repair shop is conveniently located in Henderson on Stephanie Street just south of the 215. Give us a call at 702.558.7799 or schedule an appointment online for your next maintenance service including oil changes, fluid flushes, belt and hose replacements or repair services including engine repairs and complete transmission rebuilds or replacement. Sun Auto Service is truly your alternative to the dealership!