The Top 5 Questions You Should Ask When Selecting a New Auto Shop

Your vehicle is likely one of your most expensive investments, which means you should treat it with the utmost care. When something goes wrong, you need to take it to the best auto technicians possible. With so many options to consider, it’s important to ask these questions as you choose a mechanic.

1. How Knowledgeable Are the Employees?
   One of the most important aspects to consider is how experienced and knowledgeable the employees are. You want to be sure the mechanics at the shop know what they are doing. One quick way to determine this is to find out if the employees are ASE-certified. Having a stamp of approval from The National Institute for Automotive Service Excellence means the technician has met certain criteria, including gaining two years of work experience and passing an exam. By selecting an auto shop with these highly skilled technicians, you can relax knowing your vehicle is in the best hands.
2. Can You Get a Written Warranty?
   If a mechanic will not stand by his or her work, you probably shouldn’t either. When you call the auto shop, be sure to ask if they will provide you with a written warranty for any services rendered or parts purchased. This is one factor that sets trustworthy shops apart from the rest.
3. How Long Has the Business Been Around?
   While there is nothing wrong with a start-up, knowing that an auto shop has been in business for several years can indicate that it probably has a loyal customer base and provides quality service.
4. Will You Be Able to Get a Written Estimate?
   This will prevent any extra charges or hidden fees from being tacked on. Make sure that the auto shop you choose will provide written estimates of any work that needs to be done.
5. Are the Prices Reasonable?
   While you want to be sure you are getting the best quality of care for your car, you also don’t want to be overcharged for it. Ask for some sample prices to be sure that the shop is charging fair rates.

At Sun Auto Service, you can rest easy knowing all technicians are ASE-certified. With written estimates, warranties and great prices, it’s no wonder our family-owned business has been serving customers for nearly 40 years. In order to find out what makes our service centers one of the best in the industry, call today and schedule an appointment with one of our experienced technicians.